Privacy Policy

About this policy

This policy describes how Sea Titan handles information when you browse seatitansup.com, place an order or contact us about this store.

Payment providers, carriers and other websites have their own privacy information. Their services are identified below where relevant.

Information we collect

Shopping and checkout

The products, options and quantities you choose; checkout references; order amounts; and payment or refund status. Checkout can also collect your name, email address and billing or shipping address. Information may be processed during a checkout attempt even if you do not complete a purchase.

Messages you send us

Your contact information and the content of your inquiry, including any name, phone number, order details or other information you choose to provide.

Technical information

Requests to the website and its service providers can include your IP address, browser or device information, the pages you request and timestamps. Hosting and payment providers may derive an approximate location from network information such as your IP address.

How we use information

We use this information to keep your cart available, open and verify checkout, process and support orders, respond to inquiries, handle returns or payment disputes, protect the store against misuse and maintain business records.

Order information also helps us rank products by popularity. Public rankings do not display customer details.

Payments and services

Payments are handled through Stripe Checkout. Full card numbers and card security codes are entered on Stripe's payment page, not in this storefront's forms. We receive information needed to manage the order and its payment status.

If you choose a separate Stripe service, such as Link, its privacy terms and settings also apply. A Sea Titan customer account is not required by this storefront.

• Stripe privacy information (opens in a new tab)

  Checkout, payment processing and payment-related security.

• Vercel privacy information (opens in a new tab)

  Website hosting and content delivery.

• Google privacy information (opens in a new tab)

  Delivery of font files requested by your browser.

Loading fonts from Google Fonts makes requests to Google, which receives the network and browser information accompanying those requests. Some fonts and product images are served directly with this website.

Order or contact information may also be shared with fulfillment, shipping, email and customer-support providers as needed to handle your purchase or inquiry, or where disclosure is required to meet a legal obligation or address a dispute.

Cookies and browser storage

The store uses browser storage for shopping and navigation. Depending on your actions, this includes:

Stripe and other external services may use their own cookies or similar technologies when you use them. The information above describes this storefront's shopping and navigation storage, not every technology used on another provider's website.

Your choices and requests

You can browse the store without creating an account. Your browser can clear or restrict cookies and site storage. Doing so may remove your saved cart, reading position or checkout-return reference. Clearing browser data does not cancel an order or erase records already held by Sea Titan or a service provider.

You can contact us to request access to, a copy of, correction of or deletion of personal information connected with this store, or to raise a privacy concern. The rights available to you and any exceptions depend on applicable law. We may need to verify your identity and the information associated with your request.

When you open a carrier's tracking page from this store, the tracking number you enter is sent to that carrier in its website address. The tracking form does not submit that number to Sea Titan. External links and email drafts are subject to the privacy practices of the service you choose to use.

Retention and security

Order and support information is kept as needed to manage purchases, respond to inquiries, handle disputes and meet recordkeeping obligations. Retention varies with the information and the service involved; clearing this browser's data does not remove those records.

We take reasonable steps to protect the information we hold, including protecting connections to the store. No method of transmission or storage is completely secure, and service providers may process information in countries other than where you live.

Contact and updates

For a privacy question or request, contact Sea Titan at support@seatitansup.com. Include enough information to identify your inquiry, but do not send full payment card numbers or card security codes.

We may update this policy as the store or its services change. The date at the top identifies the latest published version.